Refund Policy

There are no refunds once you subscribe — this applies to both the Talent Pass and all posting bundles — unless you notify the office within 24 hours of the charge. Refund requests made within that 24-hour window are honored in full.

You can still cancel at anytime: simply contact us and we will cancel your subscription for you. Cancellation stops all future renewals, and you keep full access until the end of the current paid period.

A single-post fee is refunded only if our office rejects the casting before it goes live, or if the post never publishes. Once a casting is live on the board the fee is earned — and you can edit the post at any time while it is live.

Recasting an expired listing ($19.99) follows the same rule: refunded if it never publishes, final once live.

Write to the office through the Contact page with your account email and the payment in question. Eligible refunds are issued to the original payment method via Stripe, typically within 5–10 business days of approval.

If a payment looks wrong, contact us first — we resolve most issues within one working day. Chargebacks filed without contact may suspend the associated account while we review.